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Frequently Asked Questions

Welcome! Whether you've found us through the QR code on our packaging or found us on the website organically, we’re so excited for you to use your new GoBe products with your little one!

Click your product below to be taken to FAQs for that specific product, or scroll through our general FAQs.

Frequently Asked Questions

General FAQ

Orders placed now will ship the same day or the next business day! We use USPS to ship our Snack Spinners and delivery can be expected around 2-5 business days after you receive your shipping notification.

If you don't love your purchase, please contact us within 14 days of receipt to arrange for a replacement or return for a refund. You can read more about our return policy here

Yes! They are top-rack dishwasher safe. We know you’re busy so we make all our products easy to clean!

All materials are FDA approved and RoHS Compliant, meaning they are BPA, BPS, PVC and Phthalate free! We work hard to use only the best materials in our products. 

The Large Snack Spinner and Lunchbox are made primarily from plastic #5 (considered one of the safest polymers for humans since it doesn’t leach chemicals even at higher temperatures). Inside the Snack Spinner button mechanism we use a very stiff, food-safe plastic called POM and a Stainless Steel spring.

The Snack Spinner and Lunchbox are made with sturdy, high quality materials, and were engineered to resist everything a kid can throw at them. Our testing includes 10x drop-testing in the lab; so you can be confident your product will last. 

If you have any problems or if your product breaks, you can always email us at hello@gobekids.co and we'd be happy to help!

We offer a 15% off discount to all new customers, as well as a bundle & save promotion for families shopping for multiple products (automatically applied at checkout).

Be sure you're following us on our social media channels to stay in the loop for future offers @gobekids! You can also sign up for our emails to stay in the loop and save 15% here.

Yes! All GoBe products are backed by a 90 day warranty. Product warranties will be increased to 1 year when you register your product below.  If anything happens to your GoBe product within your warranty time, please follow the instructions here.

1 year product warranty registration

Canadian customers can buy Snack Spinners through our partner, 6 Monkeys.

Yes! You can find our replacement parts here.

If there is anything specific you are looking for, don't hesitate to email us at hello@gobekids.co for assistance.

Snack Spinner Flip FAQ

The Snack Spinner Flip is our original Snack Spinner design. It is 6 inches in diameter and 1.6 inches deep.

Each snacking compartment holds about 1/4 cup of solid food. For example, one compartment holds about five large strawberry slices (a whole large strawberry won't fit without being sliced up first).

All materials are FDA approved and RoHS Compliant, meaning they are BPA, PVC and Phthalate free! We work hard to use only the best materials in our products. 

The Snack Spinner is made primarily from plastic #5 (considered one of the safest polymers for humans since it doesn’t leach chemicals even at high temperatures). Inside the Button mechanism we use a very stiff, food-safe plastic called POM and a Stainless Steel spring.

Your snacks in the Snack Spinner will stay separated and will not spill from one compartment to another as long as they are a solid consistency! Liquid or loose items may shift if the Snack Spinner is not stored flat.

We recommend you pack dry or moist solid foods in the Snack Spinner, but stay away from snacks with a more liquid consistency like apple sauce. Some examples of snacks that work well in the Snack Spinner are: cheerios, gold fish, strawberries, grapes, pineapple, blueberries, oranges, mango, animal crackers, cheese and pretzel sticks!

Yes! It’s top-rack dishwasher safe. We know you’re busy so we made the Snack Spinner easy to clean!

We recommend kids ages two and up use the Snack Spinner! The original Snack Spinner Flip was designed specifically for 2 year olds. Many people find the Snack Spinner Flip to be too small for their school-aged kids (meaning the compartments aren’t big enough)…so we launched the Large Snack Spinner Slide which holds 2x as much!

No. The Snack Spinner moves only one compartment at a time when you press the button. If your kiddo wants to get to the bananas that are three compartments away, they will press the button three times to get there!

It’s not hard. It shouldn't be hard for your little one to push if they are 2+ years old! If they are too small you can help them press the button to build up muscle and coordination to use it sooner!

The Snack Spinner is made with sturdy, high quality materials, and was tested extensively in the lab. With regular use and treatment, your Snack Spinner will hold up to your toddler! If you have any problems or your Snack Spinner breaks, you can always email us at hello@gobekids.co and we'd be happy to help you out!

Yes. If you already own a Snack Spinner, it will work with your new GoBe 2-in-1 Lunchbox. You can also mix-and-match different colors of your choice!

What's the difference between the Snack Spinner Flip and the Snack Spinner Slide?

Snack Spinner Flip:

  1. Fun Push Button: Spin to desired snacks!
  2. Five Compartments:For variety on-the-go.
  3. Flip Open Door: Access one snack at a time.
  4. Fits in the GoBe Lunchbox:This Snack Spinner model fits in the 2-in-1 GoBe Lunchbox.

Snack Spinner Slide:

  1. Fun Push Botton: Spin to desired snacks!
  2. Four Compartments: 1 double-wide compartment for larger snacks.
  3. Sliding Door: Access up to two snacks at once!
  4. Non-slip Ring: Helps to prevent spills
  5. Rubber Snap-on Lid: Easy to open & close.
  6. Crystal Clear Lid:See what's left to enjoy!

Snack Spinner Slide FAQ

The main difference between the Slide and the Flip versions of our Snack Spinner is the "door" mechanism for accessing snacks. but there are other differences as well:

Slide Version:

  • Features a sliding door mechanism.
  • Easier for younger children to operate as it requires a simple slide action to open and close.
  • Has 4 compartments in the bowl, allowing for larger snack storage.
  • Opens and closes via a snap mechanism, rather than a twist.

Flip Version:

  • Uses a hinged lid that flips open and shut.
  • Has 5 compartments in the bowl, allowing for more variety when packing.
  • Opens and closes via a twist mechanism, rather than a snap closure.

Both versions are designed with convenience and fun in mind, allowing kids to independently manage their snack choices while minimizing spills and messes. Each style caters to different preferences and motor skill levels, ensuring that parents can choose the best option for their child’s needs and abilities.

The Snack Spinner Slide is 6 inches in diameter and 1.6 inches deep.

Each snacking compartment holds about 1/4 cup of solid food. For example, one compartment holds about five large strawberry slices (a whole large strawberry won't fit without being sliced up first).

The Large Snack Spinner Slide is twice as big as the small, measuring 8.2 inches in diameter and 2.1 inches deep.

Each standard snacking compartment in the Large Snack Spinner holds 1/2 cup of solid food. It also includes one double-wide compartment that is large enough to hold a half sandwich.

We recommend kids ages two and up use the Snack Spinner Slide (small)! For older kids, we recommend the Large version or the GoBe 2-in-1 Lunchbox.

The Large Snack Spinner Slide is designed for your school-aged kids (pre-school and grade school).

2-in-1 Lunchbox FAQ

Yes! Our GoBe 2-in-1 Lunchbox comes with a detachable Snack Spinner Flip. This allows you to take just the Snack Spinner on-the-go if you would like, or, you can mix and match the colors!

At this time, the Lunchbox is only compatible with the Snack Spinner Flip design.

We conservatively say that it fits half a sandwich (to manage expectations). But depending on the size of the sandwich (or how you slice it) it can technically fit some whole sandwiches. The size of the compartment is: 4.25” (H) x 3.5” (W)

GoBe is designing a lunch bag that will fit it perfectly. Stay tuned for that announcement in the next few months!

Due to its larger size, the Lunchbox requires some searching for a bag that fits. If you would like to check if it fits in your lunch bag, the dimensions are 8.5” (H) x 11” (W) which is the same as a full-size sheet of printer paper.

The Lunchbox is designed for your school-aged kids (pre-school and grade school).

We're working on this. Stay tuned for more information!

Wonder Cup FAQ

The GoBe Wonder Cup is designed for toddlers and young children transitioning from sippy cups to open cups, typically ages 12 months and up.

The 360-degree spout allows your child to sip from any angle, making it easy for them to drink independently without the risk of spills. Liquid only flows through the spout when the Wonder Cup is in the open/unlocked position.

Yes! The Wonder Cup features innovative spill-proof technology with an auto-closing mechanism.When the Wonder Cup is tipped or dropped on a hard surface, the lock automatically closesensuring that drinks stay contained until your little one is ready to sip.

Absolutely! The GoBe Wonder Cup is top rack dishwasher safe for easy cleaning.

The Wonder Cup is made from BPA, PVC, and phthalate-free materials, ensuring it is safe for your child.

The GoBe Wonder Cup is designed for cold or room-temperature liquids. We recommend avoiding hot liquids to ensure your child’s safety.

If you experience leaking, ensure the lid is securely fastened and the cup is properly assembled. If the issue persists, check for any damages or wear and tear. You can always email our team at hello@gobekids.co for assistance!

Sometimes pressure buildup can lead to issues with the seal. Simply open the cup to release trapped pressure, and close it again for it to work like normal. If you continue to experience problems, please email us at hello@gobekids.co for assistance!

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